3 Communication Skills That Will Help You Build Stronger Relationships And Close More Deals

3 Communication Skills That Will Help You Build Stronger Relationships And Close More Deals

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We've all seen a rival who manages to make contact with his or her clients appear to be effortless.

Maybe they're born with it...

Maybe they merely know about the truths I'm about to reveal to you today.

There's a lot more to effective communication than just the words you say.


The way effective speakers talk and connect with people is a true art form, and today I'd like to focus on three aspects of great communication.

Here's a nudge: It's not so much about how you make the other person feel as it is about how you make yourself feel.

Let's get started!


Component No. 1 Of Effective Communication Is How You Listen

You might think that changing the way you say things is the first step toward good communication.

However, this is not the case.

We haven't arrived yet.

How you listen is just as important – if not more so! – than what you say.

People want to know that their voices are being heard.

So here are some pointers:

Make eye contact with the right people. That means gazing at people in the eyes, but not in a zombie-like manner.

When possible, stand straight to the individual rather than at an angle.

Don't feel forced to speak when you're listening. You'll have your opportunity. Patience is required.

Pro tip: If you have a hard time not interrupting, take a drink after you say something to ensure that the other person has a chance to speak.

Knowing what to say once we've finished listening is an important part of successful listening, which leads us to...


Component No. 2 Of Effective Communication Is How You Speak

Another important aspect of effective communication is involving the other person.

Make a point of repeating people's responses to show that you're paying attention and to reaffirm their choices.

Also, show that you're paying attention by using brief interjections like "Interesting" or "Great" or "Terrific," "Wonderful" or "Ouch" to break up the talk.

Always remember that asking about people builds deeper relationships than telling them about yourself when you're chatting to them.


Component No. 3 Of Effective Communication Is Body Language

As humans, we have a tendency to pass judgment on others, whether right or wrong, fairly or unfairly.

And those conclusions might have a big impact on your body language.

Any attempt at good communication can be devastating as a result of this.

So, what are our options for dealing with it?

By consciously attempting to be accepting of others.

By demonstrating empathy for the situation in which others find themselves.

By making us grin, even when we're on the phone! (This is obvious.) A grin makes the other person feel wonderful and confident.

Also, crossing your arms, which indicates opposition, should be avoided.

Finally, when it comes to eye contact, be cautious. Too much can come out as aggressive rather than the genuine concern you're attempting to show.


BONUS: Every Day Affirmations For Being A Great Communicator

Debbie says she uses affirmations to start her day or before an important meeting to remind herself of the significance of effective communication.

Examine the following four affirmations and use as many as you like:

  • "I pledge to be pleasant to everyone I encounter."
  • "I make it a point to be gracious and understanding."
  • "I make a conscious effort to be considerate and nonjudgmental."
  • "I pledge to be quick to smile and fast to compliment."

I hope you will put these communication tips to good use! Listening, not talking, is the key to properly connecting with prospects and clients.


Experience The Difference

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