3 Communication Skills That Will Help You Build Stronger Relationships And Close More Deals

3 Communication Skills That Will Help You Build Stronger Relationships And Close More Deals

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We've all met a competitor who makes communication with his or her clients appear smooth and effortless.
Perhaps they're a natural...
Or maybe they just know the secrets I'm about to reveal to you today.
There's a lot more to effective communication than the words you say.
Agree
Powerful presenters speak and connect with others with real art, and today I'd like to dive into three components of great communication.
Here's a hint: it's less about YOU and more about how you make the other person feel.
Let's get started!

 

Component No. 1 Of Effective Communication: How You Listen

You might think that the first step to effective communication is to change the way you say things.
But no.
We're not quite there yet.
What you say isn't nearly as important as how you listen.
People need to know that their voices are being heard.
So here are some pointers:
Maintain proper eye contact. That includes looking people in the eyes but not staring at them in a zombie-like manner.
When possible, stand square to the person rather than at an angle.
Don't feel compelled to speak while you're listening. You will have your chance. Please be patient.
Take a drink after you say something to give the other person a chance to speak if you struggle with interrupting.
Knowing what to say after we've finished listening is an important part of good listening, which brings us to...

 

Component No. 2 Of Effective Communication: How You Speak

Another important aspect of effective communication is engaging the other party.
Make a point of repeating people's responses to show that you're paying attention and to validate the decisions they're making.
Also, show that you're paying attention by peppering the conversation with small interjections like "Interesting," "Great," "Terrific," "Wonderful," or "Ouch."
When talking to others, remember that asking about them will help you form stronger relationships than telling them about yourself.

 

Component No. 3 Of Effective Communication: Body Language

As humans, we have a tendency to pass judgment on others, whether right or wrong, fairly or unfairly.
And those assessments can have a significant impact on your body language.
This is potentially disastrous for any attempt at effective communication.

So, how do we get around it?

By making a concerted effort to accept others.
By demonstrating empathy for the situation that others are in.
By making us smile... even over the phone! (People notice.) A smile makes the other person feel good and confident.
Also, avoid crossing your arms, which indicates resistance.
Finally, exercise caution when making eye contact. Too much can be interpreted as aggression rather than the genuine concern you're attempting to convey.

 

Component No. 4 Of Effective Communication: Affirmations To Help You Be A Better Communicator Every Day

Debbie says one way she reminds herself of the importance of powerful communication is to practice affirmations in the morning or before an important meeting.
Examine these four affirmations and use as many as you like:

  • "I pledge to be pleasant to everyone I meet."
  • "I intend to be gracious and understanding."
  • "I intend to be considerate and nonjudgmental."
  • "I pledge to be quick to smile and quick to praise."

I hope you put these communication hints to good use! Remember that effective communication with prospects and clients begins with listening rather than talking!

Experience The Difference

With Therealestateuno